Stopping is possible. And you don't have to do it alone.
Specialist treatment for addiction to online casinos, sports betting and gambling on your phone. Confidential, non-judgemental, with a reply within 24 hours.
Prefer to talk now? Call +49 30 0000 0000. We answer around the clock, in English and German.
- Medical confidentiality Nothing is shared without your consent.
- Clinical team Psychiatrists, psychotherapists and family therapists.
- In person or online In Berlin and by video across Germany.
Do any of these sound familiar?
Online gambling never closes and is always in your pocket. That is why control can slip away quickly and quietly.
If two or more of these sound like you, it is worth talking to a specialist. Gambling disorder is recognised as a health condition by the World Health Organization, and it can be treated effectively.
Take the self-test- I bet on my phone in bed, at work, in the car.
- After losing, I feel I have to bet more to win it back.
- I have lied to my family about money or deleted my app history.
- I have taken out loans or used my credit card to gamble.
- I promise myself it's the last time, and the next day I play again.
- I get irritable or anxious when I try to stop.
How treatment works
From the first call to aftercare, you always know what comes next.
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First contact
Call or send us a message. A specialist replies within 24 hours and books your assessment. Your first name is enough.
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Assessment
90 minutes with a psychiatrist and a psychotherapist: gambling habits, debts, mental health and the support around you.
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Your treatment plan
Residential, outpatient or online, depending on severity, your work and your family situation.
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Aftercare
Twelve months of follow-up appointments and relapse-prevention groups after you complete the programme.
Treatment programmes
Every programme combines cognitive behavioural therapy, psychiatric care and work with your family.
- Residential programme
- Four to eight weeks' stay, away from your phone and betting apps.
- Intensive outpatient programme
- Three sessions a week, compatible with work.
- Family support
- Sessions for partners, parents and children, even if the person who gambles is not ready for help yet.
- Debt management
- A debt plan and money management with a social worker.
- Online therapy
- Video therapy with the same team, wherever you are in Germany.
Why online gambling needs its own treatment
Instant deposits, daily bonuses, push notifications at any hour. The casino lives on the same device you use for work and to talk to your family. Stopping means relearning how you use your phone and digital money.
- Blocking betting and casino sites on all your devices
- Help with self-exclusion through the German OASIS player exclusion system
- Limits and blocks on payments to gambling operators via your bank
- Strategies for the hardest moments: late at night, weekends, football matches
For three years I bet on my phone every single day. Today I'm 400 days gambling-free and paying my bills on time again. The hardest part was the first phone call.
Who will support you
A clinical team that specialises exclusively in behavioural addictions.
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Dr. med. Jonas Weber
Consultant psychiatrist and psychotherapist · Medical director
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Dipl.-Psych. Laura Schneider
Clinical psychologist and psychotherapist
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M. Sc. Psych. David Fischer
Clinical psychologist and psychotherapist
Frequently asked questions
Is contacting you really confidential?
Yes. Our entire team is bound by medical and psychotherapeutic confidentiality. We will not contact your family, employer or bank without your written consent. Your first name is enough for your first message.
Can I have treatment in English?
Yes. Assessment, individual therapy and family sessions are available in English, in person in Berlin or by video. Please let us know when you get in touch.
Do I need residential treatment?
Not necessarily. We decide together with you after the assessment. A residential stay makes sense when gambling dominates daily life, when debts are serious or when depression is also present. Many people take part in the outpatient programme.
What does treatment cost, and who pays?
It depends on the programme. After the assessment you receive a cost estimate with no obligation. Private health insurance often covers part of the cost. Under certain conditions, German pension or statutory health insurance may fund medical rehabilitation. We will help you find out.
Can I get help as a family member?
Yes. Family sessions help you protect household finances, talk about the problem without conflict and increase the chance that your loved one accepts help.
Which types of gambling do you treat?
Online casinos and slots, sports betting, online poker, lotteries and scratch cards, crypto casinos, loot boxes in video games and high-risk trading that follows a gambling pattern.
What if I gamble again after treatment?
A relapse does not undo the progress you have made. Your plan includes warning signs, emergency contacts and access to our helpline. If it happens, we resume support straight away.
The first step is a conversation
Fill in the short form and we will call you back at a time that suits you. No obligation.